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Privacy Policy for ShortSnap

Last Updated: March 2025

1. Information We Collect

1.1 Personal Information

  • Name: Provided during account registration.
  • Email Address: Used for account creation, communication, and subscription management.
  • Billing Information: Collected via Stripe for processing monthly and yearly subscriptions (e.g., credit card details). Note: We do not store your payment information directly; it is securely handled by Stripe.
  • Profile Information: Optional details you choose to provide (e.g., profile picture, bio).

1.2 Usage Data

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Log Data: Information about your interactions with the platform, such as pages visited, features used, and timestamps.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze usage patterns.

1.3 Subscription Data

Details about your subscription plan (monthly/yearly), renewal dates, and payment history.

2. How We Use Your Information

  • Account Management: To create and manage your ShortSnap account.
  • Subscription Services: To process payments via Stripe, manage subscriptions, and send renewal reminders.
  • Communication: To respond to your inquiries, send important updates, and provide customer support.
  • Analytics and Improvements: To analyze usage trends, improve our services, and develop new features.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following cases:

  • Stripe: Payment processing is handled by Stripe, a trusted third-party service provider. For more information, please refer to Stripe's Privacy Policy.
  • Service Providers: Third-party vendors who assist us in operating our website, conducting business, or servicing you (e.g., hosting providers, analytics tools).
  • Legal Requirements: When required by law, regulation, subpoena, or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your data, subject to certain exceptions.
  • Opt-Out: Opt out of marketing communications or unsubscribe from emails.
  • Portability: Request a transfer of your data to another service provider.

To exercise these rights, please contact us atshortsnaphq@gmail.com.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and gather analytics. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our platform.

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: